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New Member
New Member

Trying to copy smaller documents smaller than letter size and getting jammed in document feeder

Product Name: workcentre 5335
Operating System: Windows 10 x64

We're trying to copy some letter size documents as well as some smaller sizes in the document feeder and the machine seems to be very sensitive to the smaller sizes.  Many times it will stop mid copy and tell us the document is not accepted due to the size.  Is there any way we can make the 5335 to accept the smaller sizes so we can copy these documents? 

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Valued Advisor
Valued Advisor

Re: Trying to copy smaller documents smaller than letter size and getting jammed in document feeder

You should be able to set what the original size is before doing it. If the size is too small to be programmed, it won't work. Auto size fails and causes fake jams on non standard sizes

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Joe Arseneau