Have you checked your template setup? Please make sure you have followed these steps to set up your template.
Once you install the driver, you must establish a user profile. You should be logged onto the PC with your personal Windows user account when you establish your profile.
To set your profile and access driver properties:
If this is setup correctly then I am at a loss as to why it is not working and would suggest you contact support.
Can I get some more help with this?
There must be something that I'm doing wrong.
OK. All turned on.
I still get this pop up when I hit "SCAN" from my computer
I think you skipped step 3. You have to select the Properties tab to get to services. From the photo it looks like you are still on the status tab.
 Click on [Services]
no such link
I apologize I thought those links were at the bottom of the solution but they are not there. So here they are:
I hope this helps.
that all makes sense, but for the following:
How do I complete these 3 things?
Thank you for using the Support Forum. Please take a look at this solution for Configuring the TWAIN Scan Driver. If you have taken all these steps and still get an error when scan please consider contacting your support centre for further assistance.
I seem to be too dim to get twain scanning to work with my 5755 Workcenter.
i want to be able to put documents int othe scanner then hit "SCAN" from mu computer and have the 5755 scan the items in.
I can scan from the 5755 to my mainlbox and I can print to the 5755, but twain scanning does not work. I get a Xerox Scan Utility popup with "No image found in the folder" error.