Dear Madam or Sir,
I am developing an application that interacts to Documate 4799 using Twain.
After starting scanning from my GUI, I press the STOP button in the scanner(green one).
Last two scannings show as empty, but most important, it stops immediately, leaving pages inside.
Then if I start scanning again, it reports PAPER JAM.
How could I interact with the scanner so when STOP button is pressed the user does not have to potentially clean PAPER JAMS and continue scanning?
pd: I tried the same with OneTouch 4.6, being able to archieve paper jams most of the times.
I have read in the manuals it should be compatible with Twain 1.9. I can tell that when sending the triplet:
It says not implemented. Which one should I use instead to be able to pause and resume the scanning process using TWAIN from the computer?
Thanks in advance for your answer. Joaquim Raurell Martí
Hello Joequim Raurell Mart.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuMate 4799.
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