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Spencerfox752
New Member
New Member
‎05-21-2020 06:41 AM

Unable to Scan to Network

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 10 x64

As a company we have just puchased a versalink c405. I have set everything up. I only have 1 pc linked on a wired network. I can print documents, envelopes & labels. I can copy. But i can't scan to my pc. When i try it comes up communication error on the network. Please help....

 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎05-21-2020 09:42 AM

Re: Unable to Scan to Network

The browse feature really doesn't work on modern equipment. It was developed and works with SMBv1 via NETBIOS, SMBv2 and 3 are not found because NetBIOS isn't used.

Just create a scan entry manually

This should get you through it

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Joe Arseneau
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