cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Unable to Scan to SMB win 8.1 and Xerox 3635

Good morning,

 

I was contracted to figure out why this Xerox 3635 multi function printer will not scan to a computer. This computer is a member of a workgroup, not a domain. From a different computer on the same network, I am able to browse to the shared folder and add/remove files.

 

I can ping the printer from any computer on the network and print to it as well.

 

I then went to the scanner page which I have set to https://192.168.1.100 and went to the Network Scanning Setup. From there, I clicked the file distribution and then setup. I entered the following settings in various attempts to figure this out without success:

 

Friendly Name: Scans

Protocol: SMB

IP Address 192.168.1.6:139 (This is the IP of the computer we're scanning to)

Share: scans

Document Path: //BWI/scans

Login Name: WORKGROUP/user

Password: password

 

Does Xerox offer some form of software that I can interface with the printer with? Something that will allow me to initiate scans from the computer? Many printers I use at work I am able to connect to a file server and actually browse the file server from the LCD.

 

Can anyone help me narrow this down please?

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: Unable to Scan to SMB win 8.1 and Xerox 3635

Hi!

 

Does the problem only occur on this win 8.1 computer?

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos