I was contracted to figure out why this Xerox 3635 multi function printer will not scan to a computer. This computer is a member of a workgroup, not a domain. From a different computer on the same network, I am able to browse to the shared folder and add/remove files.
I can ping the printer from any computer on the network and print to it as well.
I then went to the scanner page which I have set to https://192.168.1.100 and went to the Network Scanning Setup. From there, I clicked the file distribution and then setup. I entered the following settings in various attempts to figure this out without success:
Friendly Name: Scans
IP Address 192.168.1.6:139 (This is the IP of the computer we're scanning to)
Document Path: //BWI/scans
Login Name: WORKGROUP/user
Does Xerox offer some form of software that I can interface with the printer with? Something that will allow me to initiate scans from the computer? Many printers I use at work I am able to connect to a file server and actually browse the file server from the LCD.
Can anyone help me narrow this down please?
Does the problem only occur on this win 8.1 computer?
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