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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Unable to delete DOC.LCK

.lck files are temporary, and if you can't delete it, it would have to be in use, so if you believe the Xerox is at fault, unplug it from the network and delete the file/folder.


Boot into Safe mode and delete it

Use Command Prompt as admin and delete it

Use Process Explorer

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Joe Arseneau
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New Member
New Member

Unable to delete DOC.LCK

Product Name: Other - specify product in post
Operating System: Windows 10 x64

I recently set the scan to SMB with the settings below.


Now I need to change directories and delete old ones, but I have no access rights to the DOC.LCK folder created by WC3345.

I don't have permissions with Domain Admin or the scan users. Any help will be appreciated.

System Software Version:
Main Controller:V2.50.06.06
Image Output Terminal:V0.00.39_V1.00
User Interface:V5.
Network Controller:
IP Core Software Version:6.9.P
PCL5E Version:F8.16_170216
PCLXL Version:F9.00.19_160415
PS Version:F5.
PDF Version:F5.
TIFF Version:TIFF 1.17.00 06-04-2019
Web Binary Version:V4.50.00.03_14.00_20190530
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