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New Member
New Member

Unable to delete DOC.LCK

Operating System: Windows 10 x64

I recently set the scan to SMB with the settings below.

users.JPG

Now I need to change directories and delete old ones, but I have no access rights to the DOC.LCK folder created by WC3345.

I don't have permissions with Domain Admin or the scan users. Any help will be appreciated.

System Software Version:60.006.06.000
Main Controller:V2.50.06.06
Image Output Terminal:V0.00.39_V1.00
User Interface:V5.51.00.55.00_19061316
Network Controller:4.00.50.80
IP Core Software Version:6.9.P
PCL5E Version:F8.16_170216
PCLXL Version:F9.00.19_160415
PS Version:F5.89.01.57.01.86.03_190919
PDF Version:F5.89.01.57.01.86.03_190919
TIFF Version:TIFF 1.17.00 06-04-2019
Web Binary Version:V4.50.00.03_14.00_20190530
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Valued Advisor
Valued Advisor

Re: Unable to delete DOC.LCK

.lck files are temporary, and if you can't delete it, it would have to be in use, so if you believe the Xerox is at fault, unplug it from the network and delete the file/folder.

Or.

Boot into Safe mode and delete it

Use Command Prompt as admin and delete it

Use Process Explorer

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Joe Arseneau
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