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Unable to import. export. add new, etc. Fax Phonebook...Xerox C70

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I am attempting to import our previous fax phonebook to the new one, on our print server. Our previous machine was a Ricoh, so I may need to create a new phonebook and then import into server so it applies to user computers, however, the option(s) for adding new, saving, importing, exporting, etc. are all grayed out ( see screen shot below).

 

To be clear, I am wanting to import a .csv file but all of my options are grayed out. I am also not even able to add new contacts, as those options are grayed out as well. Any assistance would be greatly appreciated. 

Capture.PNG

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Re: Unable to import. export. add new, etc. Fax Phonebook...Xerox C70

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I was able to resolve this issue. It seems that if your phonebook is stored on a network share, you will not have the option to edit it. If you move it to a local location, boom! It works :)

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Community Manager
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Re: Unable to import. export. add new, etc. Fax Phonebook...Xerox C70

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Hi becandoo,

Thank you for coming back and taking the time to supply an answer.  I am sure it will help others in the future!!. 

Thanks,
CherylO-Xerox
Community Manager

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