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Unable to send email

Hi, we have a WorkCentre 6400x and are not able to send email.

 

Here are the connectivity settings.  See anything we need to change?

 

Connectivity Protocols
NetWare:Disabled
Print Server Name:XRX_0000AAFAABF1
NDS Tree:Xerox_DS_Tree
NDS Context:Xerox_DS_Context
NDS Server:0.0.0.0
Novell Filing Transport:IP
IPX Frame Type:ethernet_auto
IPX External Network Number 
AppleTalk:Disabled
NameXRX_0000AAFAABF1
Zone:*
Microsoft Networking:Disabled
SMB Host Name:XRX0000AAFAABF1
Printer (Share) Name:PRINTER
Workgroup:WORKGROUP
TCP/IPv4:Enabled
Host Name:XRX0000AAFAABF1
IP Address:192.168.1.50
Subnet Mask:255.255.255.0
Router/Gateway:192.168.1.1
Automatic Addressing:STATIC
DHCP Server:192.168.1.10
DHCP Lease Expiration:3 2012/6/13 15:27:41
Multicast DNS:Enabled
Self Assigned Address State:Enabled
Self Assigned Address:169.254.200.32
Domain Name:USAAI.local
Primary DNS Server:192.168.1.10
Alternate DNS Server:0.0.0.0
Dynamic DNS:Disabled
TCP/IPv6:Enabled
Host Name:XRX0000AAFAABF1
Link Local Address:fe80::200:aaff:fefa:abf1/64
Use Router Supplied Prefix:Enabled
Stateless Global Address 1:::
Stateless Global Address 2:::
Manual Address:::
DHCP Addressing:Use DHCP as directed by a router
DHCP Address:::
Default Gateway:::
Prefer IPv6 DNS over IPv4:Enabled
Domain Name:USAAI.local
Primary DNS Server:::
Alternate DNS Server 1:::
HTTP:Enabled
Port Number:80
Secure HTTP (SSL):Disabled
Secure HTTP Port Number:443
Proxy Server:Enabled
Proxy Server Address:192.168.1.10:8080
IPP Network Path:http://192.168.1.50:80
SNMP 
SNMP v1/v2:Enabled
SNMP v3:Disabled
LPR/LPD:Enabled
Port Number:515
PDL Switching:Disabled
PDL Banner OverrideDisabled
Raw IP Printing:Enabled
Port Number 1:9100
Bidirectional:Disabled
End of Job Timeout:300
PDL Switching:Disabled
LDAP 
Primary LDAP Server:0.0.0.0:389
Alternate LDAP Server:0.0.0.0:389
Search Directory Root: 
Login Credentials:None
SSL:Disabled
LDAP Referrals:Disabled
Query On:Mapped Name Field
Default Login Context: 
Address Book Filter State:Disabled
Address Book Filter: 
User ID Query Filter State:Disabled
User ID Query Filter: 
SMTP 
SMTP Server:relay.appriver.com:2525
E-mail Address:xerox@USAAthletes.com
Max Message Size (KB):10240
Number of Fragments:1
Total Job Size (KB):300000
Job Splitting Boundary:Page Boundary
Credentials for Auto E-mails:None
Credentials for Walkup User:None
POP3 
POP3 Server:0.0.0.0:110
Receipt of E-mail via POP3:Enabled
Send Confirm on Request:Enabled
Incoming E-mail cover sheet:Enabled
NTP:Enabled
Primary Server:0.0.0.0:123
Alternate Server:0.0.0.0:123
SLP:Enabled
SSDP:Disabled
WINS:Enabled
Web Service for Machines:Enabled
WS-Discovery:Enabled
WS-Discovery Multicast:Enabled
WS-Print:Enabled
Web Services 
Extensible Service Registration:Disabled
Scan Template Management:unavailable
Xerox Secure Access:unavailable
Session Data:Enabled
Scan Extensions:Enabled
Machine Configuration:Enabled
Authen. & Author. Config:Disabled
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Community Manager
Community Manager

Re: Unable to send email

Hi Rick.M,

Thank you for using the Support Forum. Please review the solution for setting up e-mail on your machine.  If this does not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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