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3 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Unrecognised fault code

If your machine is still under warranty, yes is covered by warranty. I don't know about cost.

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Re: Unrecognised fault code

Gabi,

Your replay is not much help.  Either the unit failed or it did not.  How can we make that determination?  Why is t failing?  Is this covered under any wa=rranty?  How much is the oct to replace this unit?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Unrecognised fault code

Hi,

065-225, CIS Failure. There is a problem with the scanner inside the DADF If there is no problem with plug/jack connections, it is possible to need to replace the entire DADF.

 

Gabi

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tjm
New Member
New Member

Unrecognised fault code

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

Can anyone help me with a fault code 065-225 which I cannot find on any support page?

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