cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Unrecognised fault code

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 10 x64

Can anyone help me with a fault code 065-225 which I cannot find on any support page?

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: Unrecognised fault code

Hi,

065-225, CIS Failure. There is a problem with the scanner inside the DADF If there is no problem with plug/jack connections, it is possible to need to replace the entire DADF.

 

Gabi

0 Kudos
Highlighted
New Member
New Member

Re: Unrecognised fault code

Gabi,

Your replay is not much help.  Either the unit failed or it did not.  How can we make that determination?  Why is t failing?  Is this covered under any wa=rranty?  How much is the oct to replace this unit?

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Unrecognised fault code

If your machine is still under warranty, yes is covered by warranty. I don't know about cost.

0 Kudos