Unrecognised fault code

[tjm]

Can anyone help me with a fault code 065-225 which I cannot find on any support page?

[GabiE-Xerox]

Hi,

065-225, CIS Failure. There is a problem with the scanner inside the DADF If there is no problem with plug/jack connections, it is possible to need to replace the entire DADF.

Gabi

[Yosemite69Sam]

Gabi,

Your replay is not much help.  Either the unit failed or it did not.  How can we make that determination?  Why is t failing?  Is this covered under any wa=rranty?  How much is the oct to replace this unit?

[GabiE-Xerox]

If your machine is still under warranty, yes is covered by warranty. I don't know about cost.