cancel
Showing results for 
Search instead for 
Did you mean: 
AnthonyCR Member
Member

VERSALINK OUTLOOK 16

Hello everyone,

 

I have a customer with several multifunctional WC6655, WC5945 and B405. The machines scan without any problem and send the attachment but after an update that made the client in Outlook 2016, all shipments to make the B405 arrive well to the recipient but if it tries to resend that email does not attach the scanned information, I thought it was an Outlook issue, but the 6655 and 5945 multifunctionals do not give this problem when it comes to forwarding some mail made from these multifunctionals. Someone with a similar case or steps to follow, update to version 38.21.51

0 Kudos
1 Reply
Highlighted
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: VERSALINK OUTLOOK 16

It is an Outlook issue and MS fixed it already

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.