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10 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

Here they are:

 

Xerox®VersaLink®C400

Xerox®VersaLink®C405

Xerox®VersaLink®B400

Xerox®VersaLink®B405

Phaser6510

WorkCentre6515
Xerox®VersaLink®C7000
Xerox®VersaLink®C7020/25/30

Xerox®VersaLink®B7025/30/35

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Joe Arseneau
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Fabio
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

there is a new SPAR firmware out, this fixes the black confirmation sheet issue

 

 

since its a SPAR release, this firmware is not found on the xerox.com site, an older version is only available

 

so call xerox and ask for this version : xx.21.51  

release date = 10-01-18

 

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CoreyMCN
New Member
New Member

Re: VersaLink Fax Confirmation Sheet

Just wanted to report there is the same issue with the VersaLink C7020 and would like an option to set fax confirmation sheets to print in black and white instead of color.

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Re: VersaLink Fax Confirmation Sheet

Interesting)
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Joe Arseneau
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

I have not heard anything, but I would not for a FER, which is what this would be, not a SPAR.

 

A SPAR could be done only if there was an option to print the report in BW and it did not work, and in this case, there is not one, so it isn't broken (SPAR) it is just an option people want to have (FER)

 

 

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Joe Arseneau
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Fabio
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

Joe, is there an update on this? is xerox creating  a spar for making black white setting for fax reports?

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Re: VersaLink Fax Confirmation Sheet

Yes, unfortunately turning off the thumbnail doesn't change the fact that the Xerox logo in the top corner is Red. With or without the thumbnail, the sheet is still coming through as a Color print.

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Fabio
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

hi

 

we have the same issue with our customers

 

i tried also that thumbnail code, but the logo is still printed in color

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

Hi nrbristow, try this

 

SPAR Release VersaLink C405 - PL2-U3

 

SFR: Eliminate thumbnail on the fax confirmation sheet

             The key codes below provide the ability to turn on/off the fax image that is printed on the fax confirmation sheet.

             The fax image is printed on the confirmation sheet by default. When the “Enablement Key” is applied, the faxed image will be suppressed.

             The “Disablement Key” will restore the default condition, displaying the fax image.

 

              SFR Key Special Instructions:

              Note: Key codes only apply to C405 MFP version

              To enable the ability to eliminate thumbnail images on the Fax confirmation report use code *3002333081

              To disable the ability to eliminate thumbnail images on the Fax confirmation report use code *3002333080

              1. On the device’s CWIS site select System-> Security->   Feature Enablement

              2. Enter correct enable/disable code (include the * character)

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Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: VersaLink Fax Confirmation Sheet

Hi nrbristow,

Thank you for using the Support Forum. Please take a look at this forum post. The customer confirmed that at this time it is not possible to change the reports to print in black and white. Please consider contacting your support centre to request this feature be added in a future firmware update and for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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