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Davidrofi New Member
New Member

Versant 80 scanning issue

Hello,

I have a problem with my Versant 80.

The "scan to PC function doesn't work". It's very strange because in the printer web interface I go to the "Properties/Network Scanning" and when I click to any option says:

 

Internal Server Error

An error has occurred at server when processing request.

 

So I can't configure and change any data for the scanning configuration

 

Thank you and sorry for my english

 

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Versant 80 scanning issue

Right-click in the unloaded part and choose to refresh.

The issue is usually related to a delay in response caused by the Fiery being between you and the printer.

I assume you have already re-booted them though (Both, do not assume rebooting the copier actually rebooted the Fiery)

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Joe.
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