cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Versant Press 180 email problem

Hi there, we have a problem with versant email setup

 

"Completed with an Error (016-503) : SMTP Server Address Fix Error"

 

 

 

googled all 016-503 errors, don't know whats wrong

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Versant Press 180 email problem

Hi strelkakb,

Thank you for using the Support Forum. Please make sure you are following all the steps for setting up SMTP.  You will want to make sure your TCP/IP settings are correct:
1. DNS
2. Subnet
3. Gateway

If you are using the hostname of the e-mail server - try the IP address of the SMTP server instead.

Also look at the information on the same code in this forum post, different machine but same solutions apply.

If none of this helps please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos