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Xerox Employee
Xerox Employee

Re: Vertical blue line when scanning


Clean well the CVT little glass.



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Vertical blue line when scanning

Product Name: Xerox B215 Multifunction Printer
Operating System: Windows 10

I am getting a vertical blue line on scanned images.  This only happens when I use the document feeder.  If I lay the document on the glass and scan, the scanned image is clean.  I never use the copier, but just tried running a page thru the document feeder using the copy function and it came out clean.  I'm baffled.

I have attached a sample.Scan_20210420_154348.jpg

I appreciate any ideas anyone may have.

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