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SHPan
New Member
New Member
‎02-07-2012 03:41 PM

WC 3550 While receiving fax, scan is cancelled

Product Name: Other - specify product in post

If I am scanning to SMB and a fax is received, my scan will be cancelled.  Is there any way for the fax to be held until I am finished scanning?

 

Thanks.

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Fabio
Valued Advisor
Valued Advisor
‎02-08-2012 02:02 AM

Re: WC 3550 While receiving fax, scan is cancelled

have you tried upgrading your firmware first to see if it resolves your problem?

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SHPan
New Member
New Member
‎02-08-2012 09:09 AM

Re: WC 3550 While receiving fax, scan is cancelled

We are currently using Software Version 25.001.02.000.  How would I find what is most recent? Thanks

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Fabio
Valued Advisor
Valued Advisor
‎02-08-2012 04:59 PM

Re: WC 3550 While receiving fax, scan is cancelled

you can find it on the support and download pages

 

here is the link : http://www.support.xerox.com/support/workcentre-3550/file-download/enus.html?operatingSystem=win7x64...

 

seems newer

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