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3 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: WC 5024 SMTP SSL/TLS problem send scan

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A redirect service, SMTP2Go is the one most use

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Joe Arseneau
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Re: WC 5024 SMTP SSL/TLS problem send scan

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After applying the update, no changes

http://www.support.xerox.com/support/workcentre-5022-5024/downloads/enus.html?operatingSystem=winxp

v100.200.5

 

xerox01.JPG

 

 

What should I do? :(
Thank you

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: WC 5024 SMTP SSL/TLS problem send scan

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It appears the 5024 does not support SSL/TLS, unless there is a firmware update to add it (you would have to call Xerox to find out)

 

I tried and failed to find one though, but it appears the printer is not available in North America, and it looks really limited in your screenshot, there isn't even a status or Home tab, and the 3 tabs are in the wrong order from anything I have ever been in.

 

It would not be considered broken though, technically speaking, it doesn't list anywhere that I can find that SSL/TLS can be used for authentication with it.

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Joe Arseneau
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WC 5024 SMTP SSL/TLS problem send scan

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Product Name: Other - specify product in post

Hello!
Our mail server uses port 465(SSL/TLC) to connect users.
In the setting of SMTP protocol no ssl settings.

 

Example:
WC3215 has the configuration.

 

__

How to configure sending scan on port 465?

 

Thank you!

 

wc1.JPG

 

 

wc2.JPG

 

 

wc3.JPG

 

 

 

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