cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Member
Member

WC 5024 SMTP SSL/TLS problem send scan

Jump to solution

Hello!
Our mail server uses port 465(SSL/TLC) to connect users.
In the setting of SMTP protocol no ssl settings.

 

Example:
WC3215 has the configuration.

 

__

How to configure sending scan on port 465?

 

Thank you!

 

wc1.JPG

 

 

wc2.JPG

 

 

wc3.JPG

 

 

 

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: WC 5024 SMTP SSL/TLS problem send scan

Jump to solution

It appears the 5024 does not support SSL/TLS, unless there is a firmware update to add it (you would have to call Xerox to find out)

 

I tried and failed to find one though, but it appears the printer is not available in North America, and it looks really limited in your screenshot, there isn't even a status or Home tab, and the 3 tabs are in the wrong order from anything I have ever been in.

 

It would not be considered broken though, technically speaking, it doesn't list anywhere that I can find that SSL/TLS can be used for authentication with it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Highlighted
Member
Member

Re: WC 5024 SMTP SSL/TLS problem send scan

Jump to solution

After applying the update, no changes

http://www.support.xerox.com/support/workcentre-5022-5024/downloads/enus.html?operatingSystem=winxp

v100.200.5

 

xerox01.JPG

 

 

What should I do? :(
Thank you

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: WC 5024 SMTP SSL/TLS problem send scan

Jump to solution

A redirect service, SMTP2Go is the one most use

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos