Thank you for using the Support Forum. Please take a look at the solution for the error 005-913 and make sure you have checked all the areas listed. Power off for a full minute and then turn it back on. If the error continues please consider contacting your local support centre for additional assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!