We have a 121-312 error on our customers WC5325.
We try to set Xerox Secure Acces and SSL cert on,but something go wrong. Can anyone help us? We haven`t gon any acces to machine...
Solved! Go to Solution.
121-312 IC Card Auditron Config Fail 02
Control Fail. When the power is turned On, an error occurred due to the combination of setting
that is not permitted.
• EP-related products other than IC Card Gate is connected (set), or IC Card Gate and
other EP-related products are connected (set) together.
• [Authentication/Counting Management] > [Authentication/Counting Operation] is set to
Actions to be taken are as follows:
1. Activate without connecting EP-related product, and set [Authentication/Counting Management]
> [Authentication/Counting Operation] to other than [External Authentication/
2. Attach the optional external authentication kit for IC card, and set the single connection of
IC Card Gate of EP-related product.
Ok. My problem was solved.
I made special boot for NVM initial : Powersafe button+Stop+3 and Power on.
After that clear new install procedure was made. Thats all !
Thanks for patience!
i have the same problem how can i do the safe boot or Rest it
i did that with The Safepower B and the + Stop but nothing why you use the number 3