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Frequent Member
Frequent Member

WC 5855 Scan->Copy Side2 is black

Hi,

 

  Any ideas. If I make a duplex copy via adf, then side2 is totally black. We changed side 2 scanner assembly, now less black copies, but

not OK...

 

Best wishes

Kawai

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Community Manager
Community Manager

Re: WC 5855 Scan->Copy Side2 is black

Hi Kawai,

Thank you for using the Support Forum. Please check for any obstructions and clean the constant velocity trantort glass.  If the problem continues try the solutions for ADF feed issues.  If none of this helps please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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