cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

WC 6505 - SMB Login Error - Error 031-522 Failed

Hi,

 We got a new Xerox WC  6605DN. evrything goes well except scanning through network. it gives us Error 031-522 Screen shot of the setting is below

Brief of Workstation Conf.

OS : Windows 10 32 bit

 and it is Connected to a Domain

User scan is a local user (not a domain user)

User has full access to shared folder scan

 

 

 

i031-522.PNG

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: WC 6505 - SMB Login Error - Error 031-522 Failed

Folders are case sensitive, so check that.

Pretty certain the leading \ in your sub directory will cause an issue

Confirm the username you are using is identical to how it appears in here within the brackets (Doesn't matter if it works on another machine "just like how you have it")

win10SMB.GIF

 

And look into your DNS settings, if the box for Append Device domain name is checked, un-check it and try again.

 

And don't work too hard on it if you are not on the latest firmware, you would hate to waste time on an un-fixable issue due to incompatible firmware

 

I am almost certain it cannot do SMB2 though, so if you patched Wannacry and then went and Disabled SMBv1 anyway, it may not work, in which case you would need to switch to FTP.

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos