I am having difficulties in setting up my contacts in the address book for the "Scan To" to be able too send scans from the WorkCenter 6515 to receiving computers/workstations. I keep getting the following Error Codes & as of yet have found no information listed regaurding them.
Fault Code 018-759: Picture Preservation Place or File Name Invalid
Here is a screen shot oif my attmpted setup fort the SMB connection, names & IP have been changed to protect the inocent:
I had some help setting up an initial scan contact profile but cannot seem to replicate the correct set up or syntax to get any new contacts to work out.
Slightly off Topic, but also every error report I have printed from day one has the same annoying Fault Code: 029-717 PACFile URL Not Found Fail. The machine generates that error on every error report since day one before I ever tried to set anything up in the configuration other than the basic IP connection & defaut set up configuration, I Do not use the machines DNS reserved IP number set up as my router control gives me the ability to assign static IP addresses under the DHCP restricted access & static routes configurations.
Any assistance with the issues would be appriciated,
Solved! Go to Solution.
Thank you for using the Customer Forum.
It’s not clear from your post that your configuration requires a file path. Your screen shot shows everything formatted correctly, but a file path is only used if a subfolder within the share is intended as part of the destination.
This is further supported by the fault code, which indicates that it’s not able to find the path and/or share specified at the server you are using.
It is recommended that you contacted us to discuss further: 1-800-821-2797.
Thank You for your reply SandyP, I had a session with Xerox teir 2 support & it has been resolved.... Kind of one of those Homer DuHoooo!!! moments when I realized a couple of my errors. I created a new user for the WC6515 to use in the contact as the user... I went through the initial permissions for the user under advanced sharing for the folder, but completely spaced going into the actual share of the folder and including the user with the correct permissions for the scanner to be able to scan into the folder. Also you have the file path correct, there are no subfolders in the initial share folder so no file path was needed in the file path line.
The 029-717 error is due to not having my proxy server settings enabled in the network router.... don't need em, don't use em! The 6515 has the Proxy Server setup ticked to Auto by default so simply logging back into the web interface and turning the proxy server setup "off" solves the issue.
Again, Thanks for your time!
Glad we were able to help you.
Enjoy your day.