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WC 6605 Copy Limit Error when Scanning WHAT THE??!!

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So my boss came across this error when he was trying to use the Scan to Email option.  When he would hit the green button, he told me that it would not feed the paper and spit out a copy limit error, unfortuantely he did not note or there wasn't any error code on the message.  It happened intermitently as when I tried it, it worked flawlessly.  So I don't know what it said exactly but what could potentially cause some issues?

 

I printed the Error History Report and it doesn't show anything for this day.

 

Is there an error log on the site for the printer or just on the printer itself?

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Re: WC 6605 Copy Limit Error when Scanning WHAT THE??!!

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Hi codysuradmin,
Thank you for using the Xerox forum.

 

As you indicated, intermittent issues can be difficult to identify.Your description also indicates that the message could have been anything and the user did not pay attention.

If you do not want to wait for the issue to happen again you may be able to find more in the CentreWare Internet Services Help


If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert


If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Re: WC 6605 Copy Limit Error when Scanning WHAT THE??!!

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Thank you for replying, It has put me at ease.
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