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muriq2003 Member
Member

WC 6655 Scanning

 I got this issue from my customer stating that in the middle of a job(scanning via smb) machine suddenly shuts down and spits out the attached error message. 

Note this happens when she is doing loads of scanning.

Thank youerror page for WESt.JPG

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2 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: WC 6655 Scanning

There are 4-5 fixes for reboots on the 6655, update to the latest firmware and see if it resolves it.

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Joe.
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muriq2003 Member
Member

Re: WC 6655 Scanning

Thank you,will try that and revert to you on my outcome

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