I recently purchased a Workcentre 7535. The office where it is located does not have a domain or a server - they are all comoputers in a workgroup. I am trying to send email via Office 365 - Hosted Exchange. I have tried using an account and a For the life of me, I cannot get email working on it.
Everytime that I try to test email I get an error - "Unable to send test E-mail. SMTP Server address is not available."
How can I tell if the copier's DNS settings are correct? This setup works on all of my HP MFP's, but will not work on this copier.
Help!
DNS is done in the same place as the IP and other network settings.
CWIS > Properties > Connectivity > Protocols > IP (Internet Protocol) > DNS
For Office 365 servers the time needs to be within 2 minutes of the servers time.
And since they introduces SHA-2 encryption you must have a newer firmware to authenticate.
There is no issue on the later firmware emailing with smtp.office365.com:587 STARTTLS (Do not use the STARTTLS if available option)
Hi Joe,
After following this i still get..
Unable to send test E-mail.
Hostname is not accessible.
i have below in IP
Verified Host Name ******** |