If you are using the platen instead of the adf you need to tell it you are running a build job or it assumes a one page job.
If you are using the adf and getting one page you are simply using a format that only allows a single page, which would be TIFF/JPG.
Obviously the numbers don't increase if you do single pages.
customer is having an issue with annotations. Adding page numbers to a scan batch but it won’t let them scan all pages at once. It forces them to hit the green PRINT button after each sheet scans.also just puts same numbers on the sheet?