Hello, I need to turn on https connection for printer 3635 MFP. I do all settings needed to this but I can't connect.
In "Machine Digital Certificate" settings is "A Self Signed Certificate is established on this machine."
If I try load https printer's site firefox show me:
An error occurred during a connection to Device_IP.
You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information:
Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
(Error code: sec_error_reused_issuer_and_serial)
I was not able to locate a WC 3635 in the Online Support knowledge bases but we do have a Phaser 3635MFP. I found the following solution for the Phaser 3635MFP titled: Configure the Machine Digital Certificate Management and Trusted Certificate Authorities
If this does not help please search the knowledge base for other solutions that might help. If you are unable to locate a solution please contact your local support group.
Instead of enabling it lets disable it first.
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