this for the previous 7345 machine m, but you can try it
call for service if you need help to configure NVM settings...
Enter in NVM Read/Write location 823-050 and enter number of rings required.
Default is 0, Range is 0-9.
3=3 Rings etc...
Note: Definition of 823-050 in documentation is Ring Detect Frequency.
We have recently moved from a WC M24 to a WC7428. The M24 was set up to answer faxes only after 3 rings, to allow incoming calls to be answered by default by a PC running a fax software application, "snappy fax". This set up allowed us to filter junk fax and to receive pdf copies via e-mail.
After checkking with the xerox manual and the local service rep, there appears to be no provision for changing the number of rings after which the 7428 answers fax calls. I am hoping this is an oversight by Xerox, and that a firmware revision will be coming out shortly. Is there a work-around for this issue?
Solved! Go to Solution.