WC7970 Scanning to email setup not working - need help

[mchau · Accepted solution]

Thank you. It worked.

[Joe Arseneau · Accepted solution]

The only way Scan to Email (Email) isn't on the printer control panel is if someone intentionally removed it from the Panel.

So the email instructions don't bother to mention adding it (It's already there)

So if someone hid yours on you, go to CWIS > Properties > Services > Display > Show/Hide and check the box for it again.

Once Email is back on the device LDAP will be in it.

[mchau]

Hi,

I am trying to setup the WC 7970 printer to scan to email, but I am getting no where.  On the printer display I don't see the Scan to email option. 

- I configured configured the LDAP and it is working fine.

- I configured SMTP and successfully sent a test email to myself.

Now what do I need to do next?  I looked throught the printer settings, but I don't see anywhere to setup so the printer would pull up the email address and scan to email.  How/where do I set so the printer would use LDAP to pull the email addresses?

Again, I am new to this.  I need your help.

Thank you.