If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Documate 4799.
Alternatively, you can visit our Contact Us page for other support options.
Dear Madam or Sir,
I am trying to connect to my Scanner through WIA 2.0 dll from Visual Studio.
- devices = WIAScanner.GetDevices().ToList();
devices has no element, whereas the Documate4799 is connected and switched on.
What can be the reason for it and what should I do in order to be able to use the WIA Microsoft Windows Image Acquisition Library v2.0?
Joaquim Raurell Martí