Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-11-2012 05:53 PM

Re: Walk up scanning: Phaser 8560

Hi Allison_r,

Thank you for using the Support Forum. Please take a look at the solution for creating a template and make sure you have set up the template correctly.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
allison_r
New Member
New Member
‎10-09-2012 05:16 PM

Walk up scanning: Phaser 8560

Product Name: Other - specify product in post

I am trying to get the scan to PC function working on the computers on our network.  It works just fine with Windows XP machines but I am having problems with Windows 7.  The scan utility is installed and the MFP sees the computer but when it is selected the MFP seems to get stuck on "searching for templates".  I have adjusted the firewall settings on the computer as advised on the KB.

 

Thank you,

Allison

0 Kudos
Reply