WebDav Error - WorkCentre 7435

[nsp123]

Hi All,

We are running x4 WC 7435's.

We have approv 60+ users connecting to these scanners just fine.

One user cannot access the scanner folders though.

When using Xerox Stored File Manager 3

they can Select Scanner and see all 4 scanners.

When selecting any of them and then Select Folder, regardless of scanner or folder chosen they get:

Unable to connect to the scanner with the WebDav Protocol.

I have tried lots of things and Im at a loss as to why the problem only occurs with this one user.

The PC is Windows 7 64bit (fully up to date)

It is running all the WebDav \ IIS settings the same as other Win7 64bit PC's that work.

The programs are permitted through the Windows firewall.

Any suggestions?

Thanks

[nsp123]

Can anyone think of anything? Also logged to Tech Support but waiting on that reply. If I get anything I will post here too so others who may have the same issue can see...

[nsp123]

Any takers? Unfortunately I never got a reply from Xero Tech Support at all. Not even a line.

I still do not know why this workstation is the only one with a WebDav error and short of trying everything else, there seems only one option to try which is a complete reinstall but that comes with its own set of problems too.

[CherylO-Xerox]

Hi nsp123,

Thank you for using the Support Forum. I am unable to find any information concerning the error you are receiving in the knowledgebase for your machine.  If no one here on the forum can offer a solution you will need to contact your local support centre again and see if you can get information or an onsite visit to resolve your issue.