Thank you for using the Support Forum. I am unable to find any information concerning the error you are receiving in the knowledgebase for your machine. If no one here on the forum can offer a solution you will need to contact your local support centre again and see if you can get information or an onsite visit to resolve your issue.
Any takers? Unfortunately I never got a reply from Xero Tech Support at all. Not even a line.
I still do not know why this workstation is the only one with a WebDav error and short of trying everything else, there seems only one option to try which is a complete reinstall but that comes with its own set of problems too.
Can anyone think of anything? Also logged to Tech Support but waiting on that reply. If I get anything I will post here too so others who may have the same issue can see...
We are running x4 WC 7435's.
We have approv 60+ users connecting to these scanners just fine.
One user cannot access the scanner folders though.
When using Xerox Stored File Manager 3
they can Select Scanner and see all 4 scanners.
When selecting any of them and then Select Folder, regardless of scanner or folder chosen they get:
Unable to connect to the scanner with the WebDav Protocol.
I have tried lots of things and Im at a loss as to why the problem only occurs with this one user.
The PC is Windows 7 64bit (fully up to date)
It is running all the WebDav \ IIS settings the same as other Win7 64bit PC's that work.
The programs are permitted through the Windows firewall.