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benzzy
New Member
New Member
‎07-06-2013 05:21 PM

What is error - 07,010.43:194937 ???

My Phaser 8560MFP has stopped printing and is displaying the following message:

 

System Error 07,010.43:194937

The entire lower portion of the printer's icon, that's everything below the scanner lid, on the LCD display is flashing.

2.JPG

 

 

 

When I power it on it gets to about 15% warm up then stops and displays this message.

 

When I log into the printer with my web browser under the Status Tab it shows Printer Error in Red1.JPG

 

Anyone know what's going on?

 

 

 

 

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MSPTestAccount
Account Deactivated
‎07-08-2013 12:43 PM

Re: What is error - 07,010.43:194937 ???

Hello benzzy.

Thank you for using the forum.

The product knowledge base located at: http://www.support.xerox.com/support/phaser-8560mfp/support/enus.html has a fault code search.  I have looked up the fault code and the solution recommends powering off the printer and contacting support: http://www.support.xerox.com/support/8560MFP/support/en_US.html?objGUID=3407

Please call 1-800-835-6100 and they should be able to assist you.

 

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SandyP-Xerox
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