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JudySolo-Xerox
Community Manager
Community Manager
‎04-07-2023 10:29 AM

Re: When I press COPY it says The UI is not being displayed correctly.

Hi there,

Try powering the machine down, wait 10 seconds and power it back up. This allows the printer to reset itself. 

If this doesn't work contact your local Xerox Support Department and speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
JudySolo-Xerox
Community Manager

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Oleksiy1
New Member
New Member
‎04-05-2023 06:21 AM

When I press COPY it says The UI is not being displayed correctly.

Product Name: WorkCentre 3335/3345
Operating System: Not Specified

Hello.
When I press COPY it says:
"The UI is not being displayed correctly. Restart your task from the Home Screen. Press Home button to go back to Home. Contacts to service if the problem persists."
As suggested on the forum I entered to the Diagnostic mode and reset Memory but it didn't help.
And there are no any specific fault codes.
Do you have any ideas?

IMG-06bfb12c073f2ca5e98c0eb2a601aba1-V.jpg

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