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ss1998
New Member
New Member

Wide Black Bands across the paper

Product Name: Workcenter 5875
Operating System: Windows 10

Periodically get a xerographic r2 maintenance required Error.  Then the machine begins putting a wide black band across every so many sheets.  We have replace the Drum and Fuser.

Any help here as to what might be causing this?

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3 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Wide Black Bands across the paper

Hi,

Have you replaced also the transfer assembly (corotron) at the same time with the drum?

 

Gabi

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ss1998
New Member
New Member

Re: Wide Black Bands across the paper

Yes!  I replaced it twice...  No change.

It can run sometimes 100 perftect copies before it starts putting the wide black on it then it wont clear up.

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gabiene
Valued Advisor
Valued Advisor

Re: Wide Black Bands across the paper

In this case it is possible the HVPS (high voltage power supply) to be defective.