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5 Replies
Herring
New Member
New Member

Re: Windows 10 and WorkCentre 6015 NI installation

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Thanks Joe and Cheryl. I was going to try to edit my original post to state that this was a fresh installation of Windows 10 Pro 64-bit on a new SSD drive that caused me the problems above.

 

The actual upgrade from my existing WIndows 7 Ultimate to WIndows 10 32-bit on my old hard drive went well and I didn't have to reinstall any drivers or have any issues relating to the WorkCentre.

CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Windows 10 and WorkCenter 6015 NI installation

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Hi Herring,

Thanks for sharing the information on how you got the problem resolved.  I know it will help others and I appreciate you taking the time to share the answer.

Thanks,
CherylO-Xerox
Community Manager

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Herring
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New Member

Re: Windows 10 and WorkCenter 6015 NI installation

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I ended up removing all Xerox drivers, software and cleaning the registry. Then I rebooted and reinstalled the software/drivers from the Windows 8, 64-bit download. after having moved the printer from it's location and actually being physically connected via the USB cable. I then moved it back to it's wireless location and all is good.

Joe Arseneau
Valued Advisor
Valued Advisor

Re: Windows 10 and WorkCenter 6015 NI installation

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It should not have been removed by the update to Win 10.

If it was, or if you have a new install, you should be able to add it via the WIA driver via View Scanners and cameras option

(Just click the start menu and type the bolded text above)

 

The WIA Win 8 x64 driver installed fine on mine

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Joe Arseneau
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Herring
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New Member

Re: Windows 10 and WorkCenter 6015 NI installation

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I have tried adding and removing devices but still can't install Scanner of FAX on Windows 10 Pro 64-bit. I need to be able to scan from within Acrobat and other software. I have wasted a whole day on this with no success.
No TWAIN or WIA devices are found by any application...
Everything worked fine in Windows 7. Is there any help out there?

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Herring
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New Member

Windows 10 and WorkCenter 6015 NI installation

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Product Name: Other - specify product in post

I've just upgraded to Windows 10 and am trying to find Windows 10 64-bit installation files/drivers. I seem to have to the printer working using the old Windows 7 drivers, but not the scan or fax.

 

When will Windows 10 drivers be available, or do we have to use Windows 8 drivers?

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