Hello,
We have many 3125 scanners in our office and anytime there is major windows update the scanners stop working.Once I repair the drivers it starts working again. I was curious if there was patch to fix this. We have about 50 employees that use these scanners and it creates a lot of extra work for us anytime a update is pushed out.
Thanks
James
Hi,
Hope to help you.
Problem:
- Scans SMB from Xerox Device to windows 7 and 10 have failed since about Thursday 10 January after a Windows update.
Solution:
- Install the KB4487345 from Microsoft Catalogue update)
Gabi
Thanks Gabi,
Do you happen you have the kb for windows 10? That one you referenced is for windows 7.
Thanks
Anyone have a fix for this?