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annette New Member
New Member

WorkCenter 7855 colour accuracy issues when printing

I have printed a Word text document that I have revised and the blue colour titles are not the same colour than the first printing I had made of the document some time ago.

I wonder if there is a real problem or if the machine just needs a good clean up. Thanks.

 

 

 

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: WorkCenter 7855 colour accuracy issues when printing

Word doesn't handle color properly.

Different drivers will output drastically different color (PS vs PCL)

The stock may be different, or loaded incorrectly (cardstock instead of plain etc)

Machine is out of calibration (Machine status > Tools > Troubleshooting > Calibration)

 

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Joe.
annette New Member
New Member

Re: WorkCenter 7855 colour accuracy issues when printing

Thank you Joe for your prompt response. The pilot has been the same both of the printings. So I've proceeded with the calibration, but the result is the same. :(

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annette New Member
New Member

Re: WorkCenter 7855 colour accuracy issues when printing

Excuse my poor english. I meant : There has been no changing of drivers...

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annette New Member
New Member

Re: WorkCenter 7855 colour accuracy issues when printing

Hi, TTechnician had to come and changed a defectuous drum. Thanks!