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WorkCentre 3220 - network scan

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Hello,

I install all software for Xerok WorkCentre 3220 connected over network - IP. Printer print OK test page.

In application OpenOffice Writer I can scan page from printer.

I run Manager Network scan Xerox - Add device - Browse scaner - Result: device not found or when I add IP address - Result: Device not found.

 

Thank You

Ludek

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Valued Advisor
Valued Advisor

Re: WorkCentre 3220 - network scan

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just for testing , can you maybe disable the windows firewall? Or maybe its the UAC in windows 7 thats is blocking? Or maybe you have another kind of firewall running?

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Re: WorkCentre 3220 - network scan

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Hello,

I use Windows XP with SP3. Windows firewall is turn off.(SScanToIO and SysTrayUI module are in exception).

I install Xerox network scan on other PC with identical result, but today I install software on next PC XP with windows firewall enabled and Network scan on this computer work OK.

There is perhaps problem on our computers.

 

Thank You

Ludek

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Technical Escalation User
Technical Escalation User

Re: WorkCentre 3220 - network scan

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Hello,

 

if your problem if narrowed to some PC's on your network and some other work, then I would look at those PC's config.

 

For test purpose, assuming your firewall is off and not active shields (anti-virus) are in use. Then I would look at enable NetBIOS Over TCP/IP. Its a remote try but worth trying.

 

Let us know if you find your issue is isolated or solved.

Regards

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Re: WorkCentre 3220 - network scan

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Hello,

I install Network scan on next 3 computers and there work OK.

The problem is solved.

 

Thank you

Ludek

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Re: WorkCentre 3220 - network scan

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I thought I'd share my findings. I also had the same issue that only on one of my computers would the message Device Not Found, come up. Turning off the Firewall didn't help either. Turns out that that computer had two IPs from two different subnets. Removed the other IP, and it worked. Hope this helps.
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Re: WorkCentre 3220 - network scan

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Hello,

 

Maybe it's not too late for some of you :-)

In case you have multiple network connections on your computer (physical connections, vpn, etc.) there is solution for "Device not found" or offline device in Network Scan Manager. The solution is changing the prority of your network adapters and put in top of the list your network adapter directly connected to the Xerox device. I don't know if there is such an option in Windows XP, but in Windows 7 exists and solves this annoying problem:

  http://support.microsoft.com/kb/2526067

 

Best regards,

Catalin Bucur.

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Community Manager
Community Manager

Re: WorkCentre 3220 - network scan

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Hi Cata,

Thank you for providing this solution I am sure it will help several other users!

 

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Re: WorkCentre 3220 - network scan

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I think, if your problem about scanner driver for Xerox WorkCentre 3220. If you use Windows OS, you can download  Print and Scan Installer driver from website link below

Via Xerox support:

Xerox WC3220 Driver

or 

If you want to use by the alternative website that can give you good presenting to download it, Please use link below:

Xerox WC3220 Driver Download 

 

I hope it can solve your problem

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Re: WorkCentre 3220 - network scan

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Hello , 

if you are using windows 10 just install Xerox 3025 software driver and press ok when it tell you it is not a compaitable with your windows << and your xerox 3220 printer and scanner will work perfect as a netowrk devices >>>

 

i did it and it works for me 

 

thank you 

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