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WorkCentre 3325 scan to PC connection error

Product Name: WorkCentre 3225
Operating System: Windows 10 x64

WorkCentre 3225 using WIFI on network with two identical Windows 10 PCs. Both PCS are able to print and communicate with the 3225. Scan to PC connects immediately to first PC. However, when trying to Scan to PC to the second PC printer shows "connecting" for about 10 seconds and then shows "Not available". Immediately connects to one computer but not to the other. Both computers can communicate with the printer and change settings with Easy Print Manager and both connect to 3225 using CentreWare. Any idea why it won't connect to second PC? Thanks,

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Re: WorkCentre 3325 scan to PC connection error

Hello DickViti.

Thank you for using the Customer Support Community Forum.

Before we can troubleshoot we need to know the WorkCentre that you have.  The title identifies it as the 3325 yet in your post message you identify it as the 3225.

We also need to know if you are running Windows 10 update 1803.

Once we have this information we will inform you of next steps.

Looking forward to your response.

 

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Thanks,
SandyP-Xerox
Moderator
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