Re: WorkCentre 3325 scan to email issue with new firmware
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WorkCentre 3325 scan to email issue with new firmware
Product Name: Other - specify product in post
We have incorporated many WorkCentre 3325's into our business here, and we have found with the newer firmware versions (51.005.00.000 and up) that stores can no longer "email themselves" copies.
For instance, an older firmware version at 51.003.01.000, a person could select the option "email", click "OK" on "from address" (to select their pre-input email address) and press "OK" button again on "to address" to send the email to themselves only.
This newer firmware forces the uses to the select a "to address", and they have to enter into address book, and upon selecting themselves, it doesn't allow them to.
They're being emailed a copy of each scanned email regardless, but now the "enter" option on "to address" no longer works. Is there any resolution to this?