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New Member
New Member

WorkCentre 3550 Front USB Port Scanning

Hi Folks,

We have a WorkCentre 3550, recently the front USB port stopped working when trying to do a SCAN.  We have tried several USB drives but no luck.   It use to work.   I did do a power cycle, and check Centreware Front USB Port settings but now luck.

What else should I do?

 

Displayed on the LCD when a USB thumb drive is inserted: INSERT USB MEMORY IN FRONT USB SLOT

 

Thanks

 

Capture.JPG

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Valued Advisor
Valued Advisor

Re: WorkCentre 3550 Front USB Port Scanning

Does the USB key light up showing it is being read? It could be a failed port on the printer.

Is the scan to USB menu available in Machine Status > Scan Defaults > USB defaults ?

Any chance the drives are all formatted as NTFS instead of FAT16/FAT32 ?

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Joe Arseneau
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