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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-11-2016 03:25 PM

Re: WorkCentre 3550 Scan to E-Mail fails

Hi PrettyBigSeal,

Thank you for using the Support Forum. Please make sure you are following all the steps in the solutions for setting up scan to email.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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PrettyBigSeal
New Member
New Member
‎07-08-2016 02:23 PM

WorkCentre 3550 Scan to E-Mail fails

Product Name: WorkCentre 3550

Hello all,

 

If you are reading this - Thanks for taking the time to review my problem.

 

Every time I scan to e-mail , the job status fails with little information.

 

I have two different SMTP server address options and both are failing.

 

Any ideas? Please tell me where to look and I'll be happy to provide more information if needed.

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