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carmenr1974
Member
Member
‎05-06-2016 01:16 PM

WorkCentre 3615 scans in several pdf documents instead one scanned pdf document

Product Name: WorkCentre 3615

I have the next printer WorkCentre 3615 and when I scan more than 15 pages I got several emails attached a few pdf pages .

 

If someone is scanning more than one page then the WorkCentre 3615 sents multiple mails like:

Scan Data from [foo][1]

Scan Data from [foo][2]

Scan Data from [foo][3]

Scan Data from [foo][4]

 

Wondering if there will possible to get only one PDF document consolidated?

 

Thank you very much, best regards

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Joe Arseneau
Valued Advisor
Valued Advisor
‎05-06-2016 02:37 PM

Re: WorkCentre 3615 scans in several pdf documents instead one scanned pdf document

It isn't the pdf format, it is the likely the file size.

 

go to Machine Status > Tools > Admin Settings > System Settings > General > Max Email Size and increase it to the max setting.

 

 

  • What is the attachment size limit on the account on that server? If there is an attachment size limit for the e-mail server, the printer is set to 2,048 KB by default before the e-mail will be sent as separate E-mails.  The maximum e-mail attachment size that the printer can be set to is 16,384 KB.
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Joe Arseneau
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