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WorkCentre 4118X Copies Too Light

Product Name: WorkCentre 4118

Our WorkCentre 4118X is not networked or connected to a PC, it is standalone.  Our copies are too light.  Even when we adjust using the lighten/darken button all the way to dark for an individual copy, it still is not dark enough.  This problem seems to have worsened over time.  We have changed toner & drum.  We can not find any kind of setup accessible to us to adjust darkness/contrast.  Any help will be greatly appreciated.

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