i followed your tutorials and i only get a DAT file in my distination folder
Hi S B,
Thank you for using the Xerox forum.
What error message or action happens when you try?
Hi ahmed.adel,
Thank you for using the Xerox forum.
There could be many causes depending on exactly what is being setup.
Has this ever worked ?
Are there any error messages ?
I would suggest that you review the following potential solutions pictured below from the following link and reply back with what has been tried so we can help narrow down the issue if still needed. http://www.support.xerox.com/support/workcentre-5645-5655/support/enus.html
If that does not resolve your issue you may consider
our Contact an experienced service technician at the following link: Fast Track to the Expert
I amnot able to scan to a shared folder on the network