WorkCentre 5655 scanning to network

[ahmed.adel]

i followed your tutorials and i only get a DAT file in my distination folder

[Mitchell889923-xrx]

Hi S B,
Thank you for using the Xerox forum.

What error message or action happens when you try?

[S B]

I have the same problem and tried to solve it with the documentations steps but the problem still exist.

[Mitchell889923-xrx]

Hi ahmed.adel,
Thank you for using the Xerox forum.

There could be many causes depending on exactly what is being setup.

Has this ever worked ?

Are there any error messages ?

I would suggest that you review the following potential solutions pictured below from the following link and reply back with what has been tried so we can help narrow down the issue if still needed. http://www.support.xerox.com/support/workcentre-5645-5655/support/enus.html

If that does not resolve your issue you may consider

our Contact an experienced service technician at the following link: Fast Track to the Expert

[ahmed.adel]

I amnot able to scan to a shared folder on the network