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lboczek
New Member
New Member
‎10-28-2013 12:10 PM

WorkCentre 5855 workflow scanning issue!

Product Name: Other - specify product in post

Hi. I am having the Login Failure. Check user password and/or setups issue on our 5855. I've done a software reset on the machine, and I'm the workcentre to reset the SMB scanning settings. I've entered the new ip addresses (apparently ours change every 90 days...) and I've entered each PC's username and password for the default pc that the scans will be going to, and I'm still getting the same error when I try to scan...HELP!

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CherylO-Xerox
Community Manager
Community Manager
‎10-30-2013 02:16 PM

Re: WorkCentre 5855 workflow scanning issue!

Hi lboczek,

Thank you for using the Support Forum. Please take a look at the solutions for Login Failure and see if any of the solutions will help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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