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11 Replies
kapitany
New Member
New Member

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Hi,

I would like to set up my email with the suggested mail.smtp2go.com solution.

Currently "mail.smtp2go.com" requires 6 digit pass and on the Workcentre web console I can only set 5 digit length password. I think this is the reason I got the error "Connect failed" error code 016-764.

I can connect to the SMTP server and authenticate with telnet no problem. DNS is set properly but seems the password length is an issue. Is there a way to change the workcentre password policy to allow 6 chars as password?

Thanks!xerox_email_setup.png

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Re: WorkCentre 6015 scan to email issue with SSL/TTL

This is a reply to a very old post, but gmail didn't work for me. It appears that they've changed their setting.

 

I found a way to do this through a 3rd party (smtp2go.com). You can sign up for a free service for 20 emails / day. That was more than enough for me - I don't scan that many per day. If you use it very often, you can sign up for $5 / month.

 

Here are the steps:

1- Go to smtp2go.com and get a free account

2- Authenticate your email

3- Go to "myaccount" in the profile page. You will see the smtp server name and username.

 

4- Now connect to your printer. (You will need to know the printer's IP address)

5- Go to preferences > Email Server

6- Fill up as follows:

 

EMAIL SERVER SETUP

Return Email Address: <Enter an email address here>

SMTP Server: <Enter the server name used by smtp2go. See step 3 above>

SMTP Port: 587

 

EMAIL SEND AUTHENTICATION

Send Authentication: SMTP AUTH (AUTO)

SMTP Login Name: <The login name in smtp2go>

SMTP Password: <The password in smtp2go>

 

7- Leave POP3 section empty

 

Good luck.

 

 

 

 

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Re: WorkCentre 6015 scan to email issue with SSL/TTL

Hi all,

Thanks so much for the BKM. Let me document my solution using a gmail account. Hope this help.

NOTE: For limitations of gmail SSL server, only e-mails to gmail accounts can be sent.

 

STEP-BY-STEP

1. Create gmail e-mail account.

2. Gmail does have POP server enable as default, please, enable the server as detail in the following link: http://email.about.com/od/gmailtips/ss/wt010605.htm

3. Access "Xerox Webpage" in your Browser using IP address of device.

4. On "Xerox Webpage": Properties --> E-mail services

5. Use the following configuration: (Please check attached picture, fills are in spanish :-))

(First 3 fill boxes)

    e-mail: example@gmail.com

    SMTP server: aspmx.l.google.com

    SMTP server port: 25

 

(4-7 fill boxes)

    Send authentication: None

    SMTP session name: example@gmail.com

    SMTP password: gmail password

    SMTP password retype: gmail password

 

(8-12 fill boxes) POP3 server

     POP3 server address: pop.gmail.com

     POP3 server number:995

    Session name: example@gmail.com

    Password: gmail password

    Password retype: gmail password

 

 

 

scan-to-email.png

 

By the way, can someone from Xerox Support add a recomented examples, in manual that will say a lot of time and work arounds.

 

Regards,

-Luis C.

 

JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Nicola,

 

That is a good use from your ISP. Another option is a free account called GMX.

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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Khurram
New Member
New Member

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Hello Jordan,

 

No gmail is still using their SMTP but may be the link below with help.

Also see my other post where I have mentioned the steps

 

Thank you

 

Ref. Link: http://support.google.com/a/bin/answer.py?hl=en&answer=176600

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Nicola
New Member
New Member

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Hi Guys, thanks to all of you for your replies.
After a lots of attempts, at the end I renounced to use this functionality.
I configured the "simple" scan to email function - without SSL - using the classic port 25, that I discovered my ISP doesn't block.
This means that using the email address provided by my ISP, instead of the hotmail one, I can send the email.
This is not the best solution to me - I didn't want to use my ISP mail address - but it works!!!

Regards, Nicola.

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JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Khurram,


I never heard of GMail switching their SMTP protocol and that is huge! I'm going to run some tests at my office tomorrow on your find. Are you still using the SMTP server smtp.google.com?

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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Khurram
New Member
New Member

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Hey guys,

 

So after a lot of failed attempts, i have success (Scan to email using free Gmail account).... gmail can be configured to send emails without using SSL. i did just that and tested it out. only one catch - there is a limit to the send file size and i dont know the limit at this point.

 

This means i get to keep my Xerox WC 6015 and dont have to return. :-)

 

Hope this helps...

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Khurram
New Member
New Member

Re: WorkCentre 6015 scan to email issue with SSL/TTL

I also just bought this MFP as it was recommended to me from my work place; I guess I will be sending this back. It’s a shame that Xerox made such a nice device but failed to include SSL/TTL to it.

 

Well, keep us all posted if you find a work around this problem...

 

 

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JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: WorkCentre 6015 scan to email issue with SSL/TTL

Nicola,

 

I am going to agree with Kimzi on this. We do not get information on product enhancements like this so I would recommend contact your sales represetative to see if they can find the information out if Xerox will even implament this feature. Accornding to my documentation - they will not.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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