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WorkCentre 6505DN FTP challenge

Good morning Xerox,

 

I have a WorkCentre 6505DN with multiple users set up correctly to Scan to FTP yet have 2 that are not working and setup the same on the workstations and the printer.  I am getting a Server Not Found - error 031-576 every time I try to scan to this User FTP - yet same document different user works great.

 

I cannot seem to find the 031-576 error.

 

Help!!!

 

Thank you in advance.

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1 Reply
Community Manager
Community Manager

Re: WorkCentre 6505DN FTP challenge

Hi jdmil664,

Thank you for using the Support Forum. Unfortunately there does not seem to be much information on the code you are getting. Please take a look at the solution for the code which just instructs you to contact support.   Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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