cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
fishlaw New Member
New Member

WorkCentre 6515 - error 018-755

Product Name: C405DN MFP
Operating System: Windows 10 x64

We are frequently getting the above error when trying to scan accross our network.  We used to send to sharedd folders that were open to all, without credentials-then we started getting send errors.  We started using credentials, this worked for a while.  Now we are getting the above error again.  I tried to using port 445 and set up the user name to incldue the Workgroup, but this changes nothing.  I tired the Patch to fix MS Spring Creators Update-no effect. 

0 Kudos
4 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: WorkCentre 6515 - error 018-755

If the firmware is up to date thewre should be no issue

The format oif the username isn't ever Workgroup\username, it is either:

Domain\User

HostID\User or

user@domain

Don't guess, add the user to the sahre to find out exactly what your share needs (in the brackets)

1.gif

And if you are trying to change anything with Chrome or the latest version of MS Edge, move to IE or Firefox to correct it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
fishlaw New Member
New Member

Re: WorkCentre 6515 - error 018-755

Same result.  I am using Firefox.

0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: WorkCentre 6515 - error 018-755

It works flawlessly on mine, both my personal (18362.175) and my tester (Insider preview 18917)

You either are not on updated firmware or are missing something important in your setup.

If you can't figure it out, switch to FTP

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
fishlaw New Member
New Member

Re: WorkCentre 6515 - error 018-755

I updated the unit's software andnow it seems to be working correclty.  Very frustrating that this seems to repeatedly occur.  I tried again to get it to send to a folder with open access (Everyone), but it won't send to it.  The domain and port selection also don't seem to matter.

0 Kudos