WorkCentre 6515 error 065-225

[GenG]

As I stated down below, for me it was specifically a mechanical issue.  There was a tiny little sliver of paper caught in the document feeder under the glass.  I don't think it was able to flip the paper around to scan the other side because of that.  Check all areas around the feeder careully

[ExInSCI]

Firmware "Current Version: 65.51.71
Installed On: 03/30/2023 - 15:49" does not solve the issue.
Still can not scan two sides using DADF, but scanning one side is just fine!! how is it the contact image sensor if one sided scan works well?

[ExInSCI]

The error happens on Mac and PC

[ExInSCI]

This seems more like a FIRMWARE PROBLEM CherylO!! Why would I get a feed sensor error only when trying to scan double sided and not when scanning single sided?

Also If I remember correctly It started to happen to me after the last Firmware Current Version: 65.69.51
Installed On: 10/26/2022 - 13:04

[ExInSCI]

Seems more like a software thing now. I can scan one side just fine. I did not have this problem before a firmware update.

[Michael France]

…One issue more ! The only solution (out of warranty delay / 2 years) is to use the Scan only for 1 slide !!! Too expensive for repair it (2 hours of labors and spares cost)…no other problem with it since 3 years, all the components are nice. It’s a factory quality failure..

[PSpruit]

Also I have error 065-225 on WorkCentre 6515DN when I want to scan or copy 2-sided originals from paper tray.

When I select only 1side scan or copy original from paper tray, all goes well.

While selecting 2-sided scan, I hear the IIT moving and immidiatly it retuns fault with Code (065-225)..

Instructions shown I shound change the DAFD but I beleive the scanner in IIT does not move enough the most left position under the CVT glas.

Scanning of original on the IIT glas-bed gives no problem.

Has anyone had similar problem and found a solution?

[ExInSCI]

I am getting the same issue on my 6515 from 2019.

Seems like Xerox had a bad batch of boards...  

[GenG]

I tried cleaning it - I saw a tiny piece of white at one corner of the glass, I grabbed it with a fingernail and pulled it out - a tiny piece had torn off of a page and was jammed under the metal edge around the glass. After I restarted the printer, the error code cleared away.

[Stragmd]

I've got the same issue.  Won't print double sided anymore and cannot use the feeder.  Has anyone been able to find the part needed?  You would think Xerox would be all over this.